Job Description

Job Title : C-Store Team Member 

Reports To: Store Manager  

FLSA Status: Non-Exempt Hourly 

Role Type: Full-time or part-time depending on availability 

Working Hours: This position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs. 

Company Summary: Refuel Operating Company, LLC (“Refuel”) is a fast-growing convenience store and fuel operator dedicated to providing great service, fresh food, and a welcoming experience for every guest. Backed by strong growth and a people-first culture, Refuel offers team members the opportunity to build rewarding careers in a supportive environment that values integrity, teamwork, and community. Whether in our stores, offices, or field operations, we empower employees to grow with us, contribute to our success, and make a positive impact in the communities we serve. 

Job Summary: The C-Store Team Member plays a key role in providing exceptional customer service and maintaining a clean, safe, and welcoming store environment. This position is responsible for assisting customers, processing transactions, stocking products, and ensuring the overall readiness of the store. Team Members represent the Refuel brand through friendly interactions, attention to detail, and consistent execution of daily tasks. 

Company Perks: Competitive pay rate with a raise after 90 days, Daily Pay access, Employee Assistance Program, discounted gas, free drinks & food discounts, 401K, referral bonuses, and so much more! 

Job Duties and Responsibilities : 

• Provide friendly, efficient service to every customer and thank them for their business. 
• Deliver fast, attentive service with a positive attitude and genuine enthusiasm. 
• Maintain a clean, safe, and customer-ready store at all times. 
• Stock, front-face, and organize merchandise, check for expired or low items. 
• Support teammates and customers, working well independently or as part of a team. 
• Arrive on time, communicate clearly, and stay productive between customers. 
• Manage multiple tasks efficiently with strong attention to detail. 
• Complete required training and follow all safety, cleanliness, and operational standards. 
• Demonstrate honesty, respect, and professionalism in all interactions. 
• Adhere to the Company’s established policies and procedures as outlined in the Employee Handbook. 
• This description reflects management’s assignment of essential functions; it does not prescribe all tasks that may be assigned. 

Knowledge, Skills, and Abilities:  

An ideal candidate will have experience with or understanding of:  

• Strong customer service and communication skills with a friendly, helpful attitude. 
• Reliable, punctual, and able to work both independently and as part of a team. 
• Organized and efficient with the ability to multitask in a fast-paced environment. 
• Physically able to stand for long periods and lift up to 50 lbs. 
• Honest, dependable, and willing to learn new tasks and take initiative. 

Education and Experience:  

An ideal candidate will have the following education and experience:  

• Previous retail, food service, or customer service experience. 
• Must be able to do basic math at the eighth-grade level. 
• On-the-job training is provided for all new team members. 

Working environment and physical requirements:   

• Must be able to stand during the entire work shift. 
• Must be able to work in a cooler at a temperature of 35 degrees for up to 30 minutes. 
• Must be able to lift 50 lbs. 
• Must have visual acuity to check identification and process money orders. 
• Must be able to tolerate gas fumes and cleaning products. 
• Must be able to climb a ladder to clean windows. 

Travel: Must be able to travel up to 10% 

At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.

EEO Statement: Refuel is an equal opportunity employment employer to all applicants and team members. Refuel does not unlawfully discriminate on the bases of race, color, creed, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition including genetic characteristics, or any information based on genetic background, family-care status, veteran status, marital status, sexual orientation, gender identity or gender expression where a person’s gender-related appearance and behavior may not be stereotypically associated with the person’s assigned sex at birth, or any other consideration made unlawful by federal, state, or local laws.

The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. Additional job duties not listed here may be required. Further, the Company may change or add the job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion. 

Version Date: 11/04/2025

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At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.

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