Job Description

JOB SUMMARY

Assist with managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems. Assist with managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assist with leading the emergency response team for all facility issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 10 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

OR

• Bachelor's degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 5 years experience in the engineering and maintenance or related professional area.

CORE WORK ACTIVITIES

Assisting with the Management of Engineering Operations and Budgets

• Assists with managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.

• Assists with promoting regulatory compliance to facility regulations and safety standards.

• Assists with managing and controlling heat, light and power and recommends current best methods for energy conservation and economical facility operations.

• Assists with the development of specifications and requirements for service contracts and administers such contracts to support building needs.

• Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.

• Assists with the oversight of the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.

• Assists with the development of a long term plan for preventative maintenance and asset protection and overseeing execution of plan.

• Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.

• Ensures fire crew has complete understanding of all procedures, equipment and alarms.

• Performs monthly property inspection to verify buildings and grounds are maintained in excellent condition.

• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.

• Selects and orders or purchases new equipment, supplies, and furnishings.

• Manages parts and equipment inventory.

Maintaining Property Standards

• Verifies building and equipment licenses and certifications are current.

• Maintains property life safety systems, firefighting equipment, sprinkler systems and alarm systems.

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.

• Establishes guidelines so employees understand expectations and parameters.

• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

• Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction.

• Strives to improve service performance.

Managing and Conducting Human Resources Activities

• Interviews, selects and trains employees

• Appraises employee's productivity and efficiency for the purpose of recommending promotions or other changes in status

• Provides for the safety and security of the employees or the property

• Monitors employee attendance and records absences/tardiness.

• Helps direct supervisors to achieve their own development goals.

• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Why have less when you can have MORE — all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel—offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose,  belong to an amazing global​ team, and  become the best version of you.

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