Job Description

**Open Interviews for Guest Services/Cooks, Shift Leads, Assistant Managers & MIT**

Location: 308 Dept St Lexington, MS 39095

Time: 11 am to 4 pm

We’re currently hiring for several positions and hosting Open Interviews! If you’re reliable, motivated, and thrive in a fast-paced environment, we’d love to connect with you. Whether you’re starting your first job or ready to grow into a leadership role, this is a great opportunity to take the next step. Walk in ready to interview! No appointment needed! We are excited to build our team with people who are ready to work and grow!

*See job descriptions below*

Church’s Guest Services/Cook

Reports To: Manager

FLSA Status: Non-Exempt Hourly

Role Type: Full-time

Working Hours: This position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs.

Job Summary: The Guest Service/Cook delivers fast, friendly, and accurate service while preparing high-quality food in accordance with Church’s Operating Standards Manual (OSM). This role focuses on exceptional guest satisfaction, food safety, cleanliness, and teamwork while ensuring operational efficiency in both front-of-house and kitchen areas.

Company Perks: Competitive pay rate with a raise after 90 days, Daily Pay access, discounted gas, free drinks & food discounts, 401K, referral bonuses, & so much more!

Job Duties and Responsibilities:

• Greet all guests warmly with a positive, enthusiastic, and welcoming attitude
• Take, prepare, and serve customer orders accurately within company-mandated service times
• Suggestively upsell menu items and promotions as directed by management
• Handle cash transactions and deliver completed orders to guests
• Address guest concerns promptly and notify the Manager in Charge as needed
• Report order errors, over-rings, deletions, or equipment issues immediately
• Prepare and cook food products according to Church’s quality, safety, and holding time standards
• Set up batter station, prepare batter mix, and organize required smallwares 
• Monitor food rotation, product display, and holding times to ensure freshness and quality
• Operate, filter, clean, and maintain fryers while following all safety procedures
• Stock service areas with supplies such as cups, lids, napkins, and beverages
• Maintain cleanliness of workstations, equipment, and display cases at all times
• Perform additional duties as assigned to support restaurant operations

Knowledge, Skills, and Abilities:

An ideal candidate will have experience with or understanding of:

• Basic understanding of food safety and sanitation.
• Good customer service and communication skills.
• Ability to learn and follow company procedures.
• Ability to work efficiently in a fast-paced environment.
• Strong time management and organizational skills.
• Team-oriented with a positive, professional attitude.
• Ability to handle multiple tasks and adapt to changing priorities.

Education and Experience:

An ideal candidate will have the following education and experience:

• Previous retail, food service, or customer service experience.
• On-the-job training is provided for all new team members.

Working environment and physical requirements:

• Must be 16 years or older to apply 
• Must be able to stand during the entire work shift.
• Must be able to work in a cooler at a temperature of 35 degrees for up to 30 minutes. 
• Must be able to lift 50 lbs.
• Must be able to tolerate gas fumes and cleaning products.
• Must be able to climb a ladder to clean windows.

Travel: Must be able to travel up to 10%

At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.

Church’s Shift Lead

Reports To: Manager

FLSA Status: Non-Exempt Hourly

Role Type: Full-time

Working Hours: This position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs.

Job Summary: The Shift Leader serves as the on-duty restaurant leader, ensuring team members are properly trained, supported, and motivated to deliver outstanding guest service. This role oversees shift operations, food quality, safety, and cleanliness while enforcing company policies and leading by example.

Company Perks: Competitive pay rate with a raise after 90 days, Daily Pay access, discounted gas, free drinks & food discounts, 401K, referral bonuses, & so much more!

Job Duties and Responsibilities:

• Supervise shift operations to ensure prompt, friendly, and courteous guest service 
• Ensure all menu items are prepared and served according to Church’s standards and procedures
• Assign, monitor, and support team members to ensure efficient workflow and accountability
• Coach and train team members by demonstrating proper service and food preparation procedures 
• Assist team members during peak periods to maintain service speed and quality
• Enforce safety, security, sanitation, and cash-handling policies
• Perform opening and closing duties in accordance with Shift Awareness Checklists
• Monitor food handling, storage, rotation, and icing procedures
• Ensure team members arrive on time and are prepared for their shifts
• Maintain professional, ethical leadership behaviors at all times
• Perform other duties as assigned by management

Knowledge, Skills, and Abilities:

An ideal candidate will have experience with or understanding of:

• Strong understanding of food safety and store operations. 
• Effective leadership, communication, and coaching skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Reliable decision-making and problem-solving abilities.
• Basic cash handling and inventory tracking.
• Ability to stand for long periods and lift up to 50 lbs.
• Positive attitude and strong teamwork mindset.

Education and Experience:

An ideal candidate will have the following education and experience:

• Previous retail, food service, or customer service experience.
• Must be able to do basic math at the eighth-grade level.
• On-the-job training is provided for all new team members.

Working environment and physical requirements:

• Must be 18 years or older to apply 
• Maintains Food Handlers and Food Safety Certification as required by Refuel.
• Must be able to stand during the entire work shift.
• Must be able to work in a cooler at a temperature of 35 degrees for up to 30 minutes. 
• Must be able to lift 50 lbs.
• Must be able to tolerate gas fumes and cleaning products.
• Must be able to climb a ladder to clean windows.

Travel: Must be able to travel up to 10%

At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.

Church’s Assistant Manager

Reports To: Store Manager

FLSA Status: Non-Exempt Hourly

Role Type: Full-time

Working Hours: This position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs.

Job Summary: The Assistant Manager supports the Restaurant General Manager by overseeing daily restaurant operations, team performance, and administrative responsibilities. This role focuses on achieving sales and profitability goals, maintaining operational excellence, ensuring compliance with company standards, and fostering a high-performing, guest-focused team.

Company Perks: Competitive pay rate with a raise after 90 days, Daily Pay access, discounted gas, free drinks & food discounts, 401K, referral bonuses, & so much more!

Job Duties and Responsibilities:

• Assist the Restaurant Manager in supervising day-to-day restaurant operations
• Support recruiting, hiring, onboarding, training, and development of team members
• Assist with scheduling to ensure proper staffing and labor control
• Lead and support the team during high-volume periods
• Ensure consistent delivery of high-quality food and exceptional guest service 
• Maintain accurate inventory records and assist with product ordering
• Assist with paperwork, banking, and administrative duties in a timely manner
• Monitor and enforce compliance with company policies, procedures, and operational standards
• Ensure compliance with all federal, state, and local laws and regulations
• Maintain a clean, safe, and organized restaurant environment
• Assist in reviewing profit and loss statements and meeting sales and profitability goals
• Coach, counsel, and motivate team members to improve performance and guest satisfaction
• Address guest concerns and resolve issues related to food quality or service
• Promote a positive, respectful, and productive work environment
• Perform other duties as assigned

Knowledge, Skills, and Abilities:

An ideal candidate will have experience with or understanding of:

• Strong leadership and team management skills.
• Knowledge of food safety, sanitation, and restaurant operations.
• Excellent customer service and communication skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic understanding of inventory management and scheduling.
• Problem-solving and conflict-resolution abilities. 
• Ability to follow company procedures and uphold operational standards. 
• Dependable, motivated, and capable of taking initiative.

Education and Experience:

An ideal candidate will have the following education and experience:

• Previous retail, food service, or customer service experience.
• On-the-job training is provided for all new team members.

Working environment and physical requirements:

• Must be 18 years or older to apply
• Must be able to stand during the entire work shift.
• Must be able to work in a cooler at a temperature of 35 degrees for up to 30 minutes.
• Must be able to lift 50 lbs.
• Must be able to tolerate gas fumes and cleaning products.
• Must be able to climb a ladder to clean windows.

Travel: Must be able to travel up to 10%

Manager in Training (MIT)

Reports To: District Manager, QSR

FLSA Status : Salary Exempt

Role Type: Full-time

Working Location : Assigned Restaurant

Working Hours : This position requires flexible availability, including evenings, weekends, and some holidays. Weekly hours will vary depending on business needs.

Job Summary : As a Restaurant Manager, you will be a valuable member of the team. You will support the restaurant in driving the success of the business. The Restaurant Manager takes ownership and responsibility for solving problems; seeks help from others when appropriate; and is willing to provide help and guidance to others.

Job Duties and Responsibilities:

This description reflects management’s assignment of essential functions; it does not prescribe all tasks that may be assigned.

• Ensure our customers have great guest experience, by ensuring our products are hot, fresh and delicious.

• Manage and develop employees in the restaurant and ensure they are clean and neat in appearance.

• Ensures cleanliness of the property (restrooms, floors, coolers, kitchen, front counter, back-office, dining area, fountain area, sidewalk entrance etc.)

• Ensures all employees are upholding strict food safety standards.

• Navigate customer complaints with grace and escalate complaints as necessary to the District Manager, QSR if unresolved.

• Ensure perishable products are properly rotated and stored to maintain freshness, avoid cross-contamination, and minimize spoilage.

• Actively recruit, interview, and staff store with the required number of employees to operate at budgeted hours without overtime or over-budget exceptions.

• Responsible for controlling inventory to maintain inventory shortage performance (at less than 1.0% short to merchandise sales).

• Compiles, inputs, reconciles, and balances each component of the daily close-out paperwork as well as completes end-of-the-day accounting by 8:00 am. Conduct cash audit weekly.

• Strictly follow and enforce the Vendor Check In policy and personally count all merchandise received into the store.

• Adhere to the Company’s established policies and procedures as outlined in the Employee Handbook.

• This description reflects management’s assignment of essential functions: it does not prescribe all tasks that may be assigned.

Knowledge, Skills, and Abilities:

An ideal candidate will have experience with or understanding of:

• Have the physical ability to perform all duties of a restaurant team member regularly.

• Food service/safety experience.

• Good leadership, communication, and team-building skills.

Education and Experience:

An ideal candidate will have the following education and experience:

• Two years’ experience managing a quick-service restaurant.

• Valid driver’s license.

Working environment and physical requirements:

• Must be able to lift 50 pounds at times.

Travel: Must be able to travel up to 10%.

At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.

EEO Statement: Refuel is an equal opportunity employer to all applicants and team members. Refuel does not unlawfully discriminate on the basis of race, color, creed, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition including genetic characteristics, or any information based on genetic background, family-care status, veteran status, marital status, sexual orientation, gender identity or gender expression where a person’s gender-related appearance and behavior may not be stereotypically associated with the person’s assigned sex at birth, or any other consideration made unlawful by federal, state, or local laws. The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. Additional job duties not listed here may be required. Further, the Company may change or add the job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion.

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At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.

Job Tags

Hourly pay, Daily paid, Full time, Part time, Currently hiring, Local area, Immediate start, Flexible hours, Shift work, Afternoon shift

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