Customer Service / Operations Assistant Job at Select Staffing, American Canyon, CA

WjFVM052bC9yYzhUazdZcEI2clc4TzlMSlE9PQ==
  • Select Staffing
  • American Canyon, CA

Job Description

Description

Customer Service / Operations Assistant

Schedule: Monday – Friday 8am-4:30pm 

Location: American Canyon

Seeking a reliable, organized, and customer-focused Customer Service / Operations Assistant to support our team with daily customer service and warehouse-related administrative tasks. This position will help answer incoming calls, assist customers with shipment inquiries, coordinate FedEx in-transit requests, and provide general administrative support to the operations team.

Key Responsibilities

  • Answer and direct incoming phone calls in a professional and friendly manner.
  • Respond to basic customer inquiries regarding orders, shipments, tracking, and delivery status.
  • Assist with FedEx in-transit shipment requests, including address corrections, delivery changes, holds, and other customer requests.
  • Communicate with FedEx and other carriers as needed to help resolve shipment issues.
  • Monitor and follow up on shipment exceptions and customer requests.
  • Assist with order paperwork, filing, stapling, organizing, scanning, and other administrative tasks.

Qualifications

  • Strong customer service and communication skills.
  • Professional and friendly phone manner.
  • Organized, dependable, and detail-oriented.
  • Comfortable working in a fast-paced environment.
  • Basic computer skills and ability to learn new software systems.
  • Ability to prioritize multiple tasks and follow through.
  • Previous customer service, office administration, shipping, or logistics experience is a plus.

#nowhiring

 

Customer Service / Operations Assistant

Job Tags

Work at office, Monday to Friday

Similar Jobs

Careerscape

Human Resources Generalist Job at Careerscape

 ...Careerscape is supporting a client opening for a Hybrid Entry-Level Human Resources Generalist. This role focuses on supporting recruitment, employee onboarding, benefits administration, policy compliance, employee relations, and day-to-day HR operations in a hybrid work... 

Illuminated Integration

Lighting/Rigging Estimator Job at Illuminated Integration

 ...is not a quota-carrying sales job. This role sits inside the sales cycle, where design, pricing, and speed matter. You will design lighting/rigging systems, build quotes, and support active opportunities as they move toward close. Your work directly impacts whether... 

Cardinal Health

Pharmacy Manager Job at Cardinal Health

 ...What Health System Pharmacy contributes to Cardinal Health Pharmacy Operations is responsible for the safe, efficient and effective...  ...medications, supplies and related processes. Job Summary The Manager, Pharmacy coordinates, directs, manages, facilitates, and... 

Boston Medical Center

Pharmacy Medication Access Coordinator - Specialty Pharmacy, Hybrid Job at Boston Medical Center

 ...Pharmacy Technicians, Pharmacy Liaisons, and Medication Access Coordinators. The cornerstone of BMC's Specialty Pharmacy approach is an...  ...information. Additional preferred qualifications: Knowledge of transplant, hepatitis C, infectious diseases (including HIV), oncology... 

Common Bond Cafe

Coffee Shop FOH Supervisor Job at Common Bond Cafe

 ...The FOH Supervisor is responsible for how the front-of-house is ran working closely with the General Manager. The ideal team member is dedicated to their fellow team members and to the guests we serve. We believe that each and every guest experience is important and that...