Step into a fast-paced office where your voice matters, and your work makes an immediate impact . If you thrive on problem-solving, love helping people, and are ready to join a family-run company that's been trusted for over 55 years, this is your shot.
Pay Range : $16.50–$20.00/hour, depending on experience
Schedule :
Full-time (31–40 hours per week)
Monday through Friday
8-hour day shifts (7:30 AM–4:00 PM)
Rotating weekends
Year-round work, no seasonal layoffs
Perks :
Overtime opportunities
Annual bonuses
Performance-based bonuses
Family-owned and operated for over 5 decades. Your coworkers feel more like teammates
Zero high-pressure sales. We focus on taking care of customers the right way
Work in a stable, supportive office with strong team energy
You'll be trained from the ground up, so no experience? No problem.
You'll play a key role supporting 25 techs across plumbing, HVAC, electrical, and appliance repair
Based out of our O’Fallon, MO office (827 West Terra Ln) , you’ll serve as the frontline voice for customers within a 15-mile radius, helping connect them with our team of expert technicians. This role is in-person and deeply rooted in the local St. Charles County community we’ve proudly served for over 55 years.
Answer and route inbound customer calls with accuracy and professionalism
Schedule service appointments for technicians in plumbing, HVAC, appliance repair, and electrical
Provide friendly, informative support using internal scripts and procedures
Offer basic technical assistance and troubleshooting guidance
Follow up on customer needs and ensure quick problem resolution
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
High school diploma or equivalent
Less than 1 year of customer service or call center experience (we’ll train you!)
Strong communication and problem-solving skills
Comfortable using phones and basic computer systems
Ability to stay composed in a fast-paced environment
Must be able to work rotating weekends
AAA Home Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #blue
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