About the role Chime is looking for a Director of Engineering to lead our AI & App Experience (AAX) organization — the team building the next generation of the Chime member experience. AAX owns Jade, Chime’s AI-powered financial assistant, our AI platform infrastructure as well as the core app experiences and shared design system. In this role, you’ll own the multi-quarter strategy for AAX engineering, translating company priorities into scalable plans across these teams. You’ll build and lead a bench of TLM (tech leader managers) and senior technical staff, set the technical bar for how Chime builds AI-native, member-facing products, and partner with Product, Design, Data Science, and our Risk team to shape where AAX invests next. This is a role for a leader who is equally comfortable setting long-range technical vision and staying close enough to the details to guide hard architectural calls — someone who has helped build or scale AI/LLM-powered consumer products and knows how to grow the engineering leaders around them. The base salary offered for this role and level of experience will begin at $269,000. 00 and up to $373,000. 00 . Full-time employees are also eligible for a bonus, competitive equity package, and benefits.
The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - In partnership with our product team you will own the multi-quarter strategy for AAX engineering, translating company and product priorities into our roadmap plans across consumer facing AI experiences, AI Platform, App Journey, and Design Systems. - Build, lead, and hire a high-caliber leadership bench of highly technical leaders/IC’s as well as building a team culture that exemplifies a builder mindset. - Partners with your team to set technical direction for the org, driving architectural alignment across our consumer facing AI experiences, AI Platform, App Journey, and Design System. - You will continue to drive our AI-native engineering culture: setting the bar for how LLM-powered features get shipped safely at scale. - Own engineering’s strategic role in product direction, partnering with Product, Design, Data Science, and Risk leadership to shape roadmaps, challenge assumptions, and integrate platform and member value into long-range plans - Represent AAX and engineering more broadly in cross-functional and executive forums, connecting the org’s work to company-wide strategy and outcomes - Cultivate a high-performing culture across the org, modeling Chime’s values and ensuring strong talent, performance, and career development practices on every team - Ensure the org maintains strong operational practices — on-call, monitoring, and incident response — for every service/experience the team owns - Contribute to overall engineering initiatives as a member of Chime’s engineering leadership team To thrive in this role, you have - 10+ years of software engineering experience, including 5+ years managing managers or leading multi-team engineering organizations - A track record of building and scaling AI/LLM-powered consumer products, with the technical depth to guide future investments and technical direction. - Experience hiring, developing, and retaining engineering leaders (TLM’s and Staff+ ICs), and building leadership pipelines and succession plans - Strong technical fundamentals across relevant parts of the stack (e. g.
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