Job Description

Lead the Parts Department at Michigan's Largest Bobcat Equipment Dealer!

Are you an experienced parts professional ready to lead a high-performing team? Do you thrive in a fast-paced dealership environment where customer service, organization, and leadership are essential? If so, Carleton Equipment wants to hear from you.

Carleton Equipment is currently seeking an experienced Parts Manager to oversee the daily operations of our Brighton (Howell) Parts Department . This position combines hands-on parts sales and customer support with department leadership, inventory management, and team development.

Important Application Information

We are not accepting in-person applications at this time. Please do not contact or visit the branch regarding this position. If your qualifications meet our hiring requirements, a member of our Human Resources team will contact you directly.

Compensation

• Base Salary: Starting at $52,000 per year
• Commission & Performance Incentives
• Compensation is negotiable based on relevant experience

We Provide Our Employees With

• Industry-leading training and professional development
• Medical, Dental & Vision Insurance
• Company-paid Life Insurance
• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Career advancement opportunities
• Stable employment with Michigan's oldest construction equipment dealer

Primary Responsibilities Include, But Are Not Limited To

Customer Service & Parts Sales

• Deliver exceptional customer service to retail, wholesale, and internal service customers.
• Assist customers and technicians in identifying and sourcing the correct parts.
• Prepare quotes, process parts orders, invoices, and special orders.
• Follow up on backorders and communicate order status.
• Build lasting customer relationships through outstanding service and product knowledge.

Inventory Management

• Manage inventory levels and maintain proper stock quantities.
• Order parts from manufacturers and vendors.
• Receive, inspect, stock, and organize incoming inventory.
• Maintain accurate inventory records and perform cycle counts.
• Coordinate returns, warranty claims, and core returns.
• Assist with annual physical inventory.

Department Leadership

• Lead the daily operations of the parts department.
• Supervise, coach, and develop parts department personnel.
• Establish priorities and ensure department efficiency.
• Work closely with the Service and Sales Departments to maximize customer satisfaction.
• Monitor department profitability, inventory performance, and key performance indicators.
• Maintain manufacturer standards and dealership procedures.
• Foster a positive, professional, and team-oriented work environment.
• Assist with hiring, onboarding, scheduling, and performance management.
• Promote a culture of safety, accountability, and continuous improvement.

General Responsibilities

• Maintain a clean, safe, and organized parts department.
• Ensure paperwork and documentation are accurate and complete.
• Maintain reliable attendance and punctuality.
• Perform additional duties as assigned.

Desired Skills & Qualifications

Experience

• Minimum 5 years of Parts Sales and/or Parts Management experience required.
• Previous leadership or supervisory experience preferred.
• Heavy equipment, construction equipment, agricultural equipment, truck, or industrial parts experience strongly preferred.

Technical Skills

• Strong understanding of mechanical equipment and replacement parts.
• Experience with dealership inventory management systems.
• Proficient with Microsoft Office (Word, Excel, Outlook).

Leadership & Communication

• Strong leadership and team-building skills.
• Excellent customer service and communication abilities.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong organizational and problem-solving skills.

Physical Demands / Work Environment

• Frequently standing, walking, bending, lifting, and moving inventory.
• Regular lifting up to 25 pounds with occasional lifting of heavier items.
• Warehouse and dealership environment with occasional exposure to moving equipment, outdoor conditions, and mechanical components.

About Carleton Equipment

Carleton Equipment is Michigan's Largest Premier Bobcat Dealer , proudly serving customers from seven locations throughout the state. Since 1938 , we've built our reputation by providing exceptional equipment, parts, service, rentals, and product support to Michigan's construction, landscaping, forestry, agricultural, and industrial industries.

For over 87 years, our mission has remained the same:

Recruit the Best People. Sell the Best Equipment. Provide the Best Product Support Available.

Our employees are the reason for our success. We invest in training, promote from within whenever possible, and provide our team members with the tools they need to build rewarding, long-term careers.

Why Work at Carleton Equipment?

• Michigan's Largest Bobcat Dealer
• Over 87 Years of Industry Leadership
• Family-Owned and Operated
• Opportunities for Career Advancement
• Competitive Compensation with Incentives
• Comprehensive Benefits Package
• Supportive Team Environment
• Work with Industry-Leading Brands Including Bobcat, Develon, Fecon, Kubota, and More

If you're an experienced parts professional looking to lead a successful department while continuing to deliver outstanding customer service, we'd love to hear from you.

Apply online today and take the next step in your career with Carleton Equipment.

Job Type

Full-Time

Schedule

• Monday-Friday
• 7:30 A.M. - 5:00 P.M.
• Overtime as needed

Work Location: In Person – Brighton, Michigan

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