Job Description

As a Risk Operations Specialist at B2Spin, you'll be on the front line of protecting our players and our platform. Working across fraud detection , transaction monitoring , and KYC compliance , you'll combine sharp analytical thinking with a detail-oriented approach to identify risk, investigate suspicious activity, and keep our social casino environment safe and trustworthy for everyone.

What you'll do

• Detect and investigate fraudulent accounts early, using available tooling and transaction data to identify suspicious behaviour before it escalates.
• Analyse transaction reports and apply pattern recognition to surface anomalies, assess risk exposure, and inform sound operational decisions.
• Process KYC profiles and document alerts, verifying payment methods and ensuring all customer due diligence meets company policy and best practices.
• Conduct Enhanced Due Diligence (EDD) reviews on high-risk customers, obtaining additional documentation where required and maintaining a clear audit trail.
• Maintain accurate, up-to-date case records so that investigations are well-documented, traceable, and ready for internal or external review.
• Collaborate with teammates to share findings, present investigation outcomes, and contribute to a joined-up approach to risk management.
• Consistently meet personal productivity and attendance targets, helping the team deliver reliable, responsive risk coverage.

What we're looking for

• Experience in fraud detection , risk operations , AML , or a compliance-adjacent role — ideally within gaming , fintech , or financial services .
• Solid understanding of KYC and EDD processes, including document verification and regulatory expectations around high-risk customers.
• Strong analytical skills with the ability to review large volumes of transactional data and identify meaningful patterns or anomalies.
• Excellent attention to detail and a disciplined approach to case management and record-keeping.
• Clear, confident communicator who can present investigation findings to colleagues across different functions.
• Comfortable working to productivity targets in a fast-paced, operationally focused environment.
• Familiarity with social casino , iGaming , or payments platforms is a plus.

At B2Spin, we're driven by Passion — we love building things that matter and want teammates who feel the same way. We operate with Performance at the core: we value accountability, transparency, and the belief that consistent progress beats waiting for perfection.

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